Online Training

Service Excellence

Title: Satisfying the Customer    Delivery mode: Online

This module forms part of: Masters Entry Diploma in Management (University of Wales)

Description: This module will introduce you to:
• Customer satisfaction management process
• Quality management theories
• Continuous improvement
• The marketing mix
• Marketing planning

For more information or to purchase any of the Online Training Modules above please email info@rdi-usa.com or call Andrew Cawley on 1 239 444 1730

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