This module forms part of: MBA (Service Excellence) (University of Wales)
Description: This module will develop your knowledge and critical skills in applying principles in quality management systems in manufacturing and service based organisations. It will develop your ability to apply quality management tools when responding to business needs and objectives. After completing this module you will be able to:
• Apply the concepts and principles of total quality management in different commercial environments.
• Apply a range of quality management tools and techniques to both diagnose the effectiveness of, and improve systems and processes.
• Incorporate quality initiatives in the implementation of business objectives.
For more information or to purchase any of the Online Training Modules above please email info@rdi-usa.com or call Andrew Cawley on 1 239 444 1730